Refund & Return Policy

At The Merry Manor, we take pride in offering quality Christmas décor and inflatables that bring joy to your home. Because our products are made and shipped through trusted fulfillment partners, we have a limited return and refund policy to ensure fair and efficient handling for both our customers and suppliers.

1. Damaged or Defective Items

We accept returns only for items that arrive damaged, defective, or significantly different from their description.
To request a replacement or refund, please email Support@themerrymanor.store within 7 days of receiving your order with:

• Your order number

• Clear photos or video proof of the damage or defect

If approved, we’ll provide instructions for return or replacement. Items sent back to us without prior approval will not be accepted.

2. Non-Returnable Items

Because we operate through multiple fulfillment centers and custom packaging, we do not accept returns or refunds for:

• Buyer’s remorse or change of mind

• Wrong size or product ordered

• Delayed shipments within our standard shipping window (5–10 business days)

3. Refund Process

If your return is approved, your refund will be issued to your original payment method within 5–7 business days after we confirm receipt or verification of the damaged item.

4. Exchanges

We do not offer direct exchanges. If you wish to receive a new item, you may need to place a new order after your return is approved.